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Advanced Executive Office Administration and Secretarial Skills Programme @ Nairobi Kenya
Nov 11 – Nov 15 all-day

This highly interactive course is designed to empower PA’s/ OfficeAdmins/Secretaries who are looking for ways to enhance their performance, broaden their role and develop the Managerial aspects of their position.

Benefits of Attending:

  • Creating opportunities for your personal development and accepting the challenges when they arise
  • Managing yourself, your subordinates and your boss more effectively
  • Developing the managerial aspects of your role
  • Improving your confidence, assertiveness and communication skills
  • Developing key tools to become more effective and productive in your role
  • Managing the stress and pressure in an increasingly challenging environment
  • Networking with your peers from across industry and benefiting from group feedback, Find Attached Detailed Course Outline , Daily Schedule& Registration form.

Who Needs to Attend:

  • Personal Assistants • Office Administration Unit Team • Front Office Unit Team • Secretaries • Administrative officers & Assistants • Customer Service Unit Team
  • HR administrators • Executive Assistants who wish to be more proactive, grow in their position and take on more

management responsibility ; It is also for those who need to gain better insights into the  organizations aspects of being effective, valuable, resourceful and always focused.

The registration fee per participant for this course is US$ 900 and includes :

The Course Materials, CDs, administrative costs,  meals and refreshments during the  course. Certificates will be  issued on successful completion of the course.

This workshop will be conducted in both plenary and group session with participants taking hands-on activities.

Electronic Document and Records Management Capacity Building Training @ Nairobi Kenya
Nov 18 – Nov 22 all-day

EDRM Fundamentals Training Workshop : 1- 5 October 2018  Nairobi, Kenya.

This Course will Answer the Following:

  • Should records be stored on paper,  in a microform or in an electronic format?
  • How is a Records Inventory conducted?
  • What are the steps in the development of an Organizations Records Retention Schedule?
  • How are records archived?

This course will assist participants in making those decisions, based upon certain characteristics of the records.

The workshop is  aimed at bringing Information & Records Professionals & all stake holders up to speed with this powerful process.

What to Expect

  • Theoretical and Practical understanding of the key concepts of Electronic Records Management,
  • Overview of Records Management terminology, concepts and procedures to successfully manage Records in today’s offices.

The Electronics Management Course will cover the Following Key Modules

Establishing A Records Management Program – Policies & Procedures

Information Life-Cycle Management

File /Record Tracking

Records Survey ,Mail Management

Management Of The Registry ,Records Appraisal & Retention Scheduling

Retention Scheduling, Records Centre Operation

Digital Archiving And Curation

Safety And Security Of Electronic Records

Creating E-Records File Structure

Email Management, Taxonomy

Metadata Development & Use

Records Management Technologies

We look forward to be of service to you should you need more information and to register for this event.

The registration fee for this course US$ 900 and includes the Course handbook, administrative costs, Certificate issued on successful completion, meals and refreshments during the course and a safari tour of Nairobi National Park.

We have a range of good accommodation that we refer to our guests ranging from USD 60.

*Due to the practical nature of the courses, we have limited spaces available and they will be offered on a first-come-first-served basis.

This workshop will be conducted in both plenary and group session with participants taking hands-on activities.

Kind regards,

Steve Njenga

The e-Enhancement Centre

Westlands Commercial Centre,

Ring Road, Westlands

Nairobi Kenya

+254 721 749 239, +254 736 699 276.

Skype: stevie.njenga

Fundamentals of GIS (Mapping and Spatial Analysis Using ArcGIS 10.7) Capacity Building @ Nairobi Kenya
Nov 18 – Nov 23 all-day

Course Overview:
This intensive course provides the foundation for: Understanding and appreciating GIS, What it can do, and How others are using it.
Participants shall learn the basic functions of a GIS, GIS Terminologies, and why GIS is powerful tool for data analysis, retrieval and visualization using Esri’s ArcGIS for Desktop software.
In course exercises, students work with ArcMap, an application within ArcGIS Desktop, to visualize geographic data, create maps, query a GIS database, and perform spatial analysis.
Participants shall also use ArcGIS online to share GIS data and analysis results.
Target Audience:
This course is for those who are new to geographic information systems (GIS) and ESRI’s ArcGIS Software and that wish to learn what GIS is and how one can use it in his area of specialisation.
Prerequisites and recommendations:
No GIS experience required. This is a beginner level class. Participants should know how to use Windows-based software for basic file management and browsing.
Course Goals:
After successfully completing this course, you will have acquired an understanding of general GIS terms and the basic functionality of Esri’s ArcGIS Desktop software. These new skills include:
• Explain what a GIS is and what it can do
• Create GIS maps in ArcMap
• Access and query a GIS database using ArcMap
• Display map data using symbology and labels
• Describe two common GIS data formats
• Perform simple GIS Analysis

Advanced GIS (Managing Geodatabases & Spatial Analysis) using ArcGIS 10.7 @ Nairobi Kenya
Nov 25 – Nov 30 all-day

Course Overview:
This intensive five day course provides the foundation for: Building GIS databases and performing analysis in ArcGIS.
Participants shall learn how to create GIS databases and manage their data in a GIS databases. In addition, they will learn the general guidelines of performing all types of analysis. The course will offer an understanding of the types of analysis that can be performed in ArcGIS desktop environment, the kind of questions that each type answers and the tools used to perform each type. The course will be delivered through presentations, practical exercises and lesson reviews. Esri ArcGIS desktop application will be used in this course.
The programme is designed to help you use GIS to solve spatial related problems and challenges, from disaster analysis, development and policy planning.
Course Goals:
After successfully completing this course, you will have acquired an understanding of Esri’s geodatabase format and performing spatial analysis in ArcGIS Desktop platform. These new skills include:
• Building GIS databases
• Managing spatial and non-spatial datasets in a geodatabase
• An in-depth understanding of ArcGIS analysis workflow and its application in answering specific analysis questions
• Building geoprocessing models to automate the analysis process
• Sharing geoprocessing results
Software Used:
The following software licenses or applications are used in this course:
• ArcGIS Desktop 10.7 (Advanced)
Course Materials:
Each student will receive:
1. Course manuals and training data
2. ArcGIS 10.7 evaluation license

Mobile GIS and Mapping in ArcGIS using ODK and Kobo Capacity building Course
Dec 2 – Dec 7 all-day

• General Introduction to Mobile Data gathering
• Data and types of Data
• Introduction to ODK collect and Kobo Collect
• Data aggregation, storage and dissemination using ODK and Kobo Collect
• Types of questions
Preparing the mobile phone for data collection
• Installing applications: ODK Collect
• Configuring the device (Mobile Phones)
• Uploading the form into the mobile devices
(Hands-on Exercise)
Basic Survey Authoring
Intermediate Survey Authoring
Advanced Survey Authoring
• Conditional Survey Branching
• Grouping questions
• Making dynamic calculations
MODULE III: Hosting and Exporting survey data (Online)
Introduction to the server side component of ODK
• ODK Aggregate
• Kobo Toolbox
Hosting Survey Data (Configuring a local server)
• Configuring ODK Aggregate on a local server
• Ona account registration
Downloading data
• Manual download (ODK Briefcase)
• Using the online server interface (
Hands-on Exercise (Practical with a sample questionnaire)
ODK and GIS data conversion
Exporting data to Fusion tables using
Hand-on Exercise
Course Summary
Discussion on the Choice of Platform
Considerations for Integrating Mobile Data Gathering Tools into the Project

Web-based GIS and Mapping using ArcGIS and Open Source Capacity Building Workshop @ Nairobi Kenya
Dec 2 – Dec 7 all-day

This course will cover the following topics
Day 1:
Web GIS Basics
Basics of Web GIS Architecture
Web Services and Mashups
An introduction / Review of ArcGIS Online
Day 2:
Basics of Web programing and development:
HTML, JavaScript and CSS.
Day 3:
Spatial Databases: Postgres-Postgis spatial database
Day 4:
Publishing map services on Geoserver
Day 5:
Consuming map services and sharing data:
Introduction to open source and proprietary web mapping API’s and scripting environments.
Software/Applications to be used
– Text editor / Notepad++
– Qgis v 2.8+
– Postgres
– Tomcat
– Geoserver
– ArcGIS (Desktop& Server where applicable)

Fiber To The X (FTTx) Technical Training @ Nairobi
Mar 23 – Mar 27 all-day


The explosion of information traffic owing to the internet, electronic commerce, computer networks, multimedia, voice, data, and video has led to demand for a transmission medium with the bandwidth capabilities for handling such vast amounts of information. Fiber optics, with its high bandwidth capabilities and low attenuation characteristics has proven to be the solution. It’s from this background that Telco companies, cities, utilities and commercial service providers utilizing Fiber Optics have realized that the ultimate choice for upgrading the subscriber connection and possibility of delivering new services (Triple-Play) is fiber to the premises, home, Wireless (FTTP, FTTH, FTTW).
Who Should Attend:
> Fiber Optics Project Management teams
> Technical Support Engineers
> Operation and Maintenance Engineers
> Telecom Managers and supervisors involved in Fiber projects

Course Objectives:
From this course program participants shall learn:
> What is FTTx? – Fiber to the “x” – home, premises, curb, wireless etc.
> How FTTx developed and is growing worldwide
> Alternatives to FTTH
> Network Architectures used in FTTx, specifications, advantages/disadvantages
> What is a “triple-play” system and how is it implemented?
> What are FTTx standards? BPON, GPON, EPON, RFOG, etc.
> How to Plan, Design and Install a FTTx project
> How to test FTTx installations, especially PONs

Intensive VSAT Field Engineering Training @ Nairobi
Mar 31 – Apr 3 all-day

Course Outline:

DAY 1.


  • Introduction to satellites and satellite theory
  • Details of the Components of a satellite
  • Brief History of satellites communication
  • Different types of Satellite orbits
  • Satellite Types with focus on Communication satellites
  • Radio Frequency Spectrum with focus on Satellite frequencies ( L band, KU band, C band)
  • Definition of Satellite footprints
  • Types of Satellite beams
  • Satellite elements
  • Satellite signals
  • Introduction to RF basics Introduction to VSAT

Introduction to VSAT

  • VSAT application
  • Advantages and disadvantages of VSATs
  • Comparison of VSAT with other terrestrial links
  • VSAT Technology
  • VSAT Frequency bands in details
  • Details of VSAT components-BUC, LNB, Teleport, NOC, Transponder details, Antennas, Feedhorn.

Practicals: Practical demonstration of components of the assembly: Block UP Converters (BUC), Low Noise Blocker (LNB), Feed horn, OMT (Orthomode Transducer)



VSAT Access Methods:

  • Types of Access Methods – Dedicated VS Shared
  • Dedicated methods – SCPC
  • Shared Access
  • Need for frequency optimization
  • Signal separation
  • Shared Access – FDMA
  • Shared Access – TDMA
  • Shared Access – CDMA
  • Capacity allocation
  • VSAT carriers- upstream downstream
  • Link Parameters – Data rate. Modulation, FEC & Reed Solomon
  • Bit rate and Symbol rate
  • Definition and relationship between BER & EbNO
  • Definition and differentiation if a CW & Modulation carrier

Types of VSAT Networks:

  • VSAT Connectivity
  • VSAT Topologies
  • Propagation delay
  • Value of the satellite system
  • Data communication basics
  • Data communication Protocols in brief
  • Types of VSAT data traffic
  • TCP acceleration
  • Quality of Service (QOS) in VSAT links


Practicals: Types of Modems and their uses.

Show the class different kind of VSAT modems & perform modem configuration

DAY 3:

Fundamentals of VSAT Systems:

  • Terminologies with respect to Antennas e.g Gain, Patterns, Band width, lobes etc
  • Antenna Types and Operating principles
  • Antenna classes as approved by Satellite operators.
  • Types of mounts that support VSATs
  • Antenna and Feed Systems: Tx/Rx, Dual Rx, RO

Theory of Wave Polarization.

  • Launching Linearly Polarized Waves
  • Matching TX and RX Antenna Orientations
  • Cross-Polarized Signals and XPD
  • Pol Frequency Re-use and Cross-Pol Transponders
  • Cross-Pol Interference Ø Linear and Circular Polarization
  • Types of cables and their Suitability: RG6, RG11, Rg213 etc
  • Types of connectors and their Suitability.
  • Tools used in terminating cables/crimping tools.
  • Preview of Large Earth Station Equipment.
  • Typical block Diagrams of VSAT systems.

Site Survey:

  • Undertaking a Site Survey.
  • Filling out a Site Survey Report.

VSAT Installation Concepts:

VSAT pointing variables: Latitude, Longitude, Azimuth, Elevation, GEO Arc, AZ-EL Beam Movement Across the Arc

Tools & Equipment used when pointing at site:

  • Installation Steps: Cabling, Assembly, Pointing, Commissioning i.e Carrier Lineup and Cross-Pol Checks, Testing
  • Common Faults and problems

Practicals: Feed Assembly, Mount Assembly, reflector Assembly

DAY 4:


  • Antenna assembly.
  • Antenna Pointing using Satellite modem.
  • Antenna pointing using a Spectrum analyzer
  • Antenna pointing using a Field Strength Meter (FSM).
  • Checking site receive levels: EbNo, BER, SNR

Course closure and issuing of certificate.

Cyber Security Training: Testing and Management (Best Practices)
Apr 20 – Apr 25 all-day


Testing and Management (Best Practices)

Course Outline

Day Topics to be covered Training Level Ratio             







Introduction to Ethical Hacking, Hacker Types and Ethics, Hacking Vocabulary, Attack Types and Vector, 5 Phases of Hacking, Foot Printing and Reconnaissance, Google Hacking, Website Reconnaissance, Metagoofil Metadata, Email Recon Footprint, whois, nslookup tool for Recon, Scanning Network, Port Discovery, Stealth Idle Scan













OS & Application Fingerprint, Vulnerability Scanning, Windows Vulnerability, Network Mapping Tool, Proxy Server, Public Proxy Server, Enumeration Concept, NetBIOS Enumeration, SNMP Enumeration, LDAP Enumeration, SMTP Enumeration, System Hacking Overview, Windows Password Break, Password Cracking Overview, Password Cracking Telnet/HTTP/FTP













Rainbow Crack Lab Setup, Rainbow Crack Demonstration, Password Reset Hacking, DHCP Starvation Attack, Spyware, NTFS Alt Data Streams Exploits, Steganography with Open puff, Steganography with snow, Covering track after hack, DHCP Snooping, Dynamic ARP Inspection, Social Engineering













Denial of Service Attack, Session Hijack, Hack Web Server, Buffer Overflow Attack, Shell Shock Attack, OWASP Broken Web Application Project, SQL Injection, Web App Vulnerabilities Word press, , Malware for Mobile, Mobile Device Risk and Best practices, Firewall Evasion, Firewall ACL Example, NAT and PAT Fundamentals, IDS IPS Evasion, Honeypot, Cloud Computing, Wireless Hacking













CIA, Policies, Quantifying Risk, Separation of Duties, Symmetrical Encryption Concept, Asymmetrical Encryption Concepts, Control Types, Multifactor Authentication, Centralized identity Management, Kerberos and Single sign on, Backup and Media Management, Operation Security Control, Physical Security Controls, Incident Response, VPNs, Disaster Recovery Planning, Pen Testing Tips,  Introduction of IOT










Six Tour: Nairobi National Park and City Tour


5G Essentials for Business Leaders and Non-Tech Professionals
May 4 – May 5 all-day

Is your organization 5G ready?

Objectives of this course:

At the end of this course participants would achieve high level key aspects of 5G architecture (How the network will be designed and implemented),Use Cases (Market Aspects and Services that can generate revenue).

Participants will be introduced to 5G Network Applications & Use cases including machine-to-machine (M2M) Communications, Remote Healthcare Applications, Autonomous Cars, 5G Wearables, Smart Cities/Smart Grids, Industry Robotics, Massive Internet of Things (IoT) connectivity etc.

Participants will learn about Network Overview and various new approaches to be taken by telecommunication companies for implementing 5G.


Attendees should have General knowledge of Telecom Industry

Module 1: 5G Introduction

• 5G Introduction • Need of 5G • 5G market and Global Strategies • Evolution history of 5G Networks • 4G vs 5G • 5G Requirements • 5G Specifications • Speed • Standards • Capabilities • 5G Features • New 5G Use cases • Roadmap to 5G services

Module 02: 5G Overall Architecture and Deployment Options

• Current status of 5G with perspective of Global Deployment • 5G deployment options and current status • 5G Radio network architecture • 5G Core network • 5G Services • Slicing of 5G networks • 5G and IoT • 5G and V2X • Ultra-fast Internet with 5G

Course Trainer:

Gaurav Bhatia is a Senior Technologist & Telecom Consultant with expertise in 5G CS & PSIP Core solutions IMS, EPC, VoLTE, Charging, PCRF, VAS, SDM- HSS, OSS,4G,5G, IoT ,Wireless, Mobile messaging, with combined work experience of 13 plus years in Telecom Product & Technology Training and Technical Consultancy with Global Telecom Service Providers and Telecom Network Manufacturers including CISCO, AT&T, MEDITEL – Morocco, – PT telecom – Lisbon, CELCOM-Malaysia, , ‘Yes ‘Optus- Australia., O2 Czech Republic, , BANGLALINK, Reliance communications, Etisalat, Nokia Networks ,Huawei Telecommunications , Bharti -Airtel ,BSNL ,Idea Ericsson, Vodafone, NTT DoCoMo , SingTel M2 Singapore, DTAC -Bangkok, NAK- Iran,NTT – Japan, Ericson ,NBN Australia.


The e-Enhancement Centre
Westlands Commercial Centre
Nairobi - Kenya

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