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Managing Quality in the Purchasing Process

Managing Quality in the Purchasing Process

This intensive 2 day workshop is designed to give Purchasing Managers and Buyers the necessary understanding to develop purchasing processes which will ensure optimal quality from their suppliers.
This workshop was developed based on the facilitator’s 20 years’ experience as a hands-on practitioner in both purchasing and quality management at a successful ISO9000 accredited manufacturing company.


Day 1
Session 1: Purchasing & Supply Chain Management – Overview
Session 2: Determining the ‘Optimal Quality’
Session 3: The Buyer-Supplier Interface

Day 2
Session 1: Approaches to Sustaining & Improving Quality
Session 2: Introduction to ISO 9000
Session 3: Total Quality Management – An Overview

The results:
• Fewer rejects
• More reliable deliveries
• Better supplier relations
• Lower procurement and logistic costs
• Better customer service/ fulfillment

Who is the Target Audience?
1. Purchasing Managers and Buyers wishing to improve the quality of their purchased products and outsourced services.
2. Quality Managers who need a better understanding of how purchasing processes work within a quality environment.


The e-Enhancement Centre
Westlands Commercial Centre
Nairobi - Kenya

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