Title: Member Services Representative, Mortgage Servicing
Duration: 3 Months
Location: 100% Onsite - Fort Worth, TX 76155
Description:
Job Purpose
Responsible for providing cross functional support in the Mortgage Servicing department
Principal Duties and Responsibilities
• Set-up new loans in the FICS servicing system
• Handle property tax/insurance policy issues and provide service to members’ questions regarding their property tax or insurance policy
• Track and log legal documents related to mortgage processing
• Prepare and image documents for record retention
• Provide requested payoffs to members, loan officers, and other lenders
• Review account information with members and requests corrections as necessary
• Process legal documents when mortgage is paid in full
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.
Minimum Qualifications
• High school diploma or GED minimum required
• Previous customer/member service experience required
Preferred Qualifications
• College degree in relevant field or equivalent relevant industry experience
• Previous experience handling mortgages
• Previous banking or Credit Union experience
• Experience with Episys
Knowledge, Skills & Abilities
• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to demonstrate strong organizational and multi-tasking skills and capacity for attention to detail
• Ability to effectively work with people of varying backgrounds and levels and securing inter- and intra-departmental
and external cooperation
• Ability to demonstrate above average interpersonal and communications skills & professional demeanor
• Ability to effectively prioritize work and meet deadlines under high volume pressure
• Ability to effectively communicate with all levels both verbally and written
• Ability to maintain satisfactory performance and attendance
...the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We... ...a fleet of heavy construction equipment, class 7 and 8 trucks, and specialty equipment. This is a union role. Job Responsibilities...
...Location : Grand Bay, AL Requirements: Previous butcher or meat processing experience. Willingness to learn and assist in... ...products: removing bones, preparing cuts. Operate industrial cutters, slicers, and manual cutting tools. Inspect meat according to...
Temporary Event Staff Needed Trade Show Support (Food Handling) | $20/hr We are hiring a temporary staff member to assist at a trade show event in San Mateo, CA for one of our clients. This is a short-term opportunity ideal for someone who is dependable, personable,...
Purpose and Scope Provide direct support to multiple Account Managers by assisting throughout the entire sales process from prospecting to closing. This role is critical to helping Account Managers meet their sales goals and delivering a positive experience to both customers...
About Tencent Games Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China. Tencent Games has developed and operated over 140 games. We provide cross-platform...